Toolsmagician Store Return Policy

Welcome to Toolsmagician Store! We aim to ensure your complete satisfaction with your purchase. If you need to return an item, please review our Return Policy below:

1. Return Eligibility:

• Return Window: Items can be returned within [number] days from the date of delivery.
• Condition: Products must be returned in their original condition, unused, and with all packaging and tags intact.
• Exceptions: Certain items such as [list of exceptions] are not eligible for return.

2. Initiating a Return:

• Request Return: To initiate a return, contact our customer service team at [contact information] or through your account dashboard on our website.
• Return Authorization: You will receive a Return Merchandise Authorization (RMA) number and instructions for returning your item.

3. Return Process:

• Packaging: Pack the item securely in its original packaging. Include all accessories, manuals, and original packing materials.
• Shipping: Ship the return to the address provided with your RMA number. Ensure you obtain a tracking number for the return shipment.

4. Refunds and Exchanges:

• Refunds: Once your return is received and inspected, a refund will be processed to the original payment method. Please allow [number] business days for the refund to reflect in your account.
• Exchanges: If you wish to exchange an item, follow the return process and place a new order for the desired item.

5. Shipping Costs:

• Return Shipping: The cost of return shipping is typically the responsibility of the customer, except in cases of defective or incorrect items.
• Original Shipping Fees: Original shipping fees are non-refundable.

6. Contact Us:

• For any questions or assistance with returns, please contact our customer service team at [contact information] or visit our website for more information.

Thank you for shopping with Toolsmagician Store. We are committed to providing excellent customer service and ensuring your satisfaction with every purchase.